Core Competency-Centered Sessions Help You Get the Right Knowledge
Educational sessions are organized around the nine core competencies of the CGMP, including education/programming, facilities and services, logistics, financial and contract management, technology, leadership, ethics, protocol and travel.
You can earn at contact hours toward your Certified Government Meeting Professional (CGMP) designation and Certified Meeting Professional (CMP) certification by attending educational sessions. Additional hours can be earned by registering for pre-conference sessions. Contact us with questions.
Marketing: The Plan. The Tools
It’s easy to think that there is a magic formula to successful sales and marketing. The best formula is a set of simple, effective steps and doing them consistently. Explore what works and what doesn’t work in marketing now. With this session, you will learn to develop a 20-day marketing formula that’s simple for everyone to execute. This active, hands-on session will explore effective marketing tools that have worked for others in the industry.
Debra Burton Brown, Owner, Companybydesign
Violent Crimes Against Children
Gain an understanding of what human trafficking is, what to look for and what to do if you suspect a child or adult may be in danger.
Stacey Francke, Federal Bureau of Investigation
Mitigating Your Event Risk – Why & How to be Safe and Secure in 50 minutes
Do you know you need a plan to mitigate risks at your event, but don’t know where to begin? Are you worried you left something out of your plan? This session will review why your meetings should have a plan, why it must be written down and why it must be communicated to your staff, partners and attendees. Then, you will dig into HOW to create or improve your plan and customize it for your next event. Attendees are encouraged to bring any existing plans to the presentation – 50 minutes later, you’ll be on your way to a complete plan that keeps your meeting and attendees safer.
Ruth Gregg, Speaker
On the Road Again: Safety for Travelers
It seems like every time we turn on the news, we see acts of violence happening all over the place. Most likely, it’s just the news cycle of the day. That doesn’t mean you don’t prepare when traveling out of town to manage your event or attend a business function. Despite the risks, you can protect yourself. Learn what you need to know from a police officer and safety professional, including where the safest part of a hotel is located, small items to carry with you for your safety and what you can learn from checking the local weather. Find out how to keep yourself safe when you’re on the road again.
Alan Kleinfeld, Director, Arrive Conference Solutions
Don’t Overlook the Obvious: Safety & Site Selection
Between health pandemics, shooting violence and weather incidents, it’s easy to get overwhelmed with managing risk and keeping your attendees safe. So, are you overlooking a key element? What about the venue? This session offers points and takeaways on how to conduct a site visit from a safety and security perspective. Venues are easy to overlook. Make sure you don’t forget to include them.
Alan Kleinfeld, Director, Arrive Conference Solutions
Teamwork Makes The Dream Work (Project Management)
Projects can be successful in the workplace if everyone can concentrate on their own performance and behavior, not that of their counterparts. This session will prepare to you to choose activities to help establish and support your organizations’ mission, vision and strategic goals. You will address challenges in the workplace due to poor planning, eliminate communication distractions and focus on not just personal but also team goals.
Robert Lemon, CEO, Believe Your Dreams
Opening Keynote: Reset, Renew & Recharge: Learn to Use Your DNA for Prime-Time Success
Forty years ago, hospitality industry professionals convened to meet, think, talk, share, eat, explore and engage. It was then that the Society of Government Meeting Professionals (SGMP) formally organized, and the nation recognized the masses of federal, state and local agencies that addressed the collaborations and coordination of the planner/supplier partnerships. Through the formation of SGMP, meetings that dotted the nation’s map became known for the tremendous number of government employees receiving education and training with millions of dollars in revenue pumping into the economy.
Forty years later, the COVID-19 pandemic hit the world and the global meetings landscape became barely recognizable. The plotted course for 2021 and beyond is forever changed. Exploring new ways of convening are the practice of every hospitality service provider and planner. This is why every meetings professional is equipping themselves with know-how, renewing connections and seeking new skills so they can be at the forefront of navigating the uncertain and unknown course of actions. Sandi Lynn will give you key takeaways inspired from her years of experience that will help you put things into perspective and gain a new sense of direction through the uncertainty. Attendees will be able to recharge and find a renewed path to resilience and success to implement in their daily lives and careers.
Sandi Lynn, CMP
Blind Spots Intelligence: Navigating the Ethical Boundaries in Decision-Making
There is an ever-widening web of conspiracy impacting the decision-making within your organization. But it is not a legal or political conspiracy often seen in headline news – it’s a conspiracy of the mind. It’s a battle with the most nefarious enemy of us all: our own blind spots. In this session, you will learn to overcome the three major blind spots that lead to poor decisions, crush your invisible enemies that thwart good choices and engage the six most powerful letters – S.T.P.C.A.P. to make better decisions.
Kevin McCarthy, Trainer, Coach, BlindSpots, LLC
The Power of National Sales
The role of the national sales representative is more resourceful today than ever before. You will learn how event planners and travel intermediaries can use quality national sales representatives to gain the very best advantages for your programs.
Chris McLaughlin, CGMP, Director, Global Government Sales, RLH Corporation
Amplify Your Ethical Corrections
Navigating conflict and misunderstanding can present ethical challenges. And, doing what is right and doing what is popular can be contrasting obligations. It is possible to deescalate conflict and address correction with ethical clarity and accountability. In this session, discover how to handle conflict with respect and integrity. Learn how to balance your emotions and facts while maintaining integrity, and correct others with clarity and accountability.
Vincent Phipps, Speaker, Communication Coach
Making Virtual Meetings More Inclusive for People with Disabilities
This session will address crucial points you need to know to anticipate challenges to achieve a smooth, gracious, and respectful meeting and event experience for every participant. You will learn why disability inclusion is so important, communication strategies to accommodate people with disabilities at meetings and events and important resources designed to ease your way as a successful meeting professional. You will learn what questions to include on your registration materials to identify people with disabilities, identify barriers to full participation in virtual meetings, and how to implement technologies to enable attendees to fully participate in virtual meetings.
Rosemarie Rossetti, Owner, Rossetti Enterprises, Inc.
Protocol and Pandemic – Adapting to Change
This session will cover how traditional disciplines of protocol, business etiquette and event planning have been impacted by our current COVID and social distancing environment. You will learn to identify and determine the goal of an event and how attendees will participate. Learn how various state and local government guidelines on social distances will affect your event plan and seating. This session will give you an opportunity to review and practice etiquette guidelines as we transition back to an office environment.
Kathleen Ryan, CGMP, Customer Engagement, The Boeing Company, and Lauren Hagan, Customer & Market Engagement Specialist, The Boeing Company
You Can’t Quarantine Laughter
Is COVID-19 funny? Absolutely not. But you can learn to utilize humor to cope with tragedy and hardship. This session will introduce you to the Five Stages of a Pandemic: Fun, Creative, Panic, “Meh” and Normal. You will see how humor can be a powerful weapon in dealing with a new normal with examples from businesses who used innovative means to cope during the quarantine.
Greg Schwem, President, Comedy With a Byte, Inc.
Working From Home: The Feelings Vary From Best To Worst
This session will outline and rank order the positive and negative perceptions about this new remote work world. It will also outline the related best practices for remote work and team management. You will learn best practices on how to become a world-class and fully engaged remote worker and/or virtual manager.
Kevin Sheridan, Speaker, Kevin Sheridan International
Are You Digitally Secure? Find Out!
In this session we’ll review tech tools that can be used by SGMP members that are inexpensive and practical. We’ll identify and use more than five tools that can be created and implemented at little to no cost. Participants will be invited to create an organization or conference app at no expense. Lastly, attendees will understand the meaning and implications of the low-code/no-code tech movement for most businesses and organizations.
James Spellos, President, MeetingU
Your New Normal: It’s High Tech, Low Cost, and DIY
In this session you will learn how to keep your personal and organizational information secure and protected. We’ll identify five critical terms about digital security that you need to know about for your organization. You’ll learn how to keep your personal digital presence from being compromised. Lastly, we’ll discuss five tools that will greatly increase your online protection.
James Spellos, President, MeetingU
Seeing 20/20 in 2021
In this session, you will learn where the state of government meeting exists in 2021 and where meetings in general exist. The session will provide a deep dive into new trends in contracts, who is booking meetings and who is not, what a pandemic does to the meetings industry, what a new administration does to the meetings industry, what you should include in your RFPs and what the future year will look like.
Brett Sterenson, Owner, Hotel Lobbyists
Surprise! You’re on Candid Camera: When Protocol and Social Media Collide
Social media can rightly be described as an amazing blessing, a technological marvel, a bridge builder… and a more destructive force than the boll weevil. Most organizations have marketing gurus who know how to harness the power of social media. This session focuses on the opposite – you will learn strategies for ensuring that you personally and your organization avoid some of the major protocol and etiquette blunders wrought by social media and those who use it.
Chris Young, Senior Public Sector Consultant, Accenture
Titles and descriptions subject to change.
Photos courtesy of Christie’s Photographic Solutions.